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Kaizen Desk Reference Standard
by
Raphael L. Vitalo, Ph.D., Frank Butz, Joseph P. Vitalo |
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This is the first complete step-by-step guide for doing Kaizen. It includes a fully described case example of an actual Kaizen event. It explains in detail how to evaluate opportunities, prepare for events, build and lead Kaizen teams, make and measure business improvements, and follow up on events so that the benefits they produce sustain. Its methodology has been proven in over 150 Kaizen events conducted in the U.S., Canada, Europe, and the U.K. The electronic book comes with the Kaizen Tool Kit, a set of 62 electronic tools that support your success.
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Print book available
Now
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Electronic book
available Now
Price:
$4.99
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Product Details - Print Edition
Paperback: 456 pages; Dimensions 2" x 11" x 8.5"
CD-ROM: Kaizen Tool Kit included with book
Publisher: Lowrey Press, April 2003
ISBN: 0-9722810-4-5
LCCN: 2003101105
Buy:
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Product Details - Electronic Book
Format: Acrobat Reader (PDF)
File Size: 7.5Mb (includes Kaizen Tool Kit)
Printable: No
Macintosh Compatible: No
Windows Compatible: Yes
Required Software: Acrobat Reader 4.0 or higher
Publisher: Lowrey Press, March 2003
ISBN: 0-9722810-3-7
Price: $4.99
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Kaizen Tool Kit Contents
The Kaizen Tool Kit is a set of 62 electronic tools that support your
success in doing Kaizen. Some tools are static (e.g., handouts, guides,
roles descriptions) for use in preparing yourself, educating others (e.g.,
the event coordinator or sponsor), and your Kaizen team. Some tools are
dynamic meaning they are forms that you populate with information specific
to your event and most of these perform useful operations (e.g., addition,
subtraction, computation of value added and waste). The static tools are
in PDF format. The dynamic tools are in MS Word and Excel formats. 20
of these tools may be tailored to your company's needs.
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Action
Plan Example
Action Plan Template
Certificate of Recognition
Checklist for Preparing the Setting
Consistency of Scope Information
Design of the Pilot
Detecting Value-Added Work and the Forms of Waste Exercise
Direction for the Kaizen Event
Do's and Don'ts
Example: Action Plan
Experiment, Design/Results
Goals for the Event
Guide: Building an Action Plan
Guide: Designing the Experiment
Guide: Distance Measurement Role
Guide: Documentation Role
Guide: Documenting Decision
Logic
Guide: Explaining What Kaizen Is
Guide: Judging Readiness for the Event
Guide: Machine Observer Role
Guide: Observe First
Guide: Photographer Role
Guide: Planning the Pilot
Guide: Process Observer Role
Guide: Questions That Could Be Asked During the Personal Interview
Guide: Questions That Could Be Asked During the Walk Through
Guide: Spaghetti Charting Role
Guide: The Event Coordinator Role
Guide: The Role of Providing Scope Information
Guide: Timekeeper Role
Guide: Understanding the Forms of Waste
Guide: Utility Role
Guide: Workplace Layout Role
Kaizen News - Day 1
Kaizen Participant Feedback Form
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Kaizen
Participant Feedback Summary Form
Kaizen Post-Event Flyer
Kaizen Pre-Event Flyer
Kaizen Scope Document
Kaizen Summary
Leave-Behind Measure
Logistics Checklist
Machine Analysis Sheet
Machine Observations Data Sheet
Mission Statement
Parking Lot Issues
Pilot , Guide: Planning the
Pilot , Results of the
Prioritized List of Process and Workplace Improvement Ideas
Process Analysis Sheet
Process Observations Data Sheet
Results of Judging the Appropriateness of Doing the Kaizen Event
Scope Document
Scope Statement Checklist
Sharpening Observation Skills Exercise
Stakeholder Perspective
Strawperson Direction for the Proposed Event
Summary of Findings
Summary of Monetary Benefits
Summary of Operating Improvements
Template for Describing a Work Process
Template for Leave-Behind Measure
Timeline for Completing a Kaizen Event
Travel and Shipping Arrangements Job Aid
User Evaluation and Feedback Form
Using the Machine Analysis Sheet
Using the Process Analysis Sheet
Waste Observed During Walk Through Categorized by Type
Working With Others 10 Minute Review - Instructor Guide
Working With Others 10 Minute Review - Visuals
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Once
you have installed the Kaizen Tool Kit you purchase, be sure
to download the latest update to the Kaizen Tool Kit so
that
you have all the newly added tools. Tool Kit updates are free. Download
them from the Share/Learn area
of this web site.
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About the Authors
Raphael L. Vitalo received his doctorate in psychology from the
University of Massachusetts at Amherst. He has authored over 50 professional
articles, technical reports, and chapters in the areas of psychology,
organizational consulting, work process improvement, information systems,
and artificial intelligence. Over his 25 years of consulting experience,
he has designed, managed, and implemented over 350 projects serving public
and private companies in the areas of organizational effectiveness, performance
management, workforce productivity, business process reengineering, knowledge
engineering, information systems design, and expert systems development.
Dr. Vitalo has trained Kaizen leaders in the United States and Europe.
He has been the lead consultant in designing and implementing a number
of multi-year CI projects in human services and the private sector. One
such project was a 10-year CI initiative using Working With Others productivity
improvement sessions that yielded a return on investment of 9.6 to 1 in
just its first year and was credited by the business itself for adding
5% productivity improvement every year of its operation. Another multi-year
effort applied Lean/CI approaches in mental health treatment. This initiative
improved the success of treatment outcomes by 31% (from 70% to 92%), reduced
dropout from treatment by 50%, expanded the number of people served with
the same level of staff by 20%, and produced a per unit cost of care that
was 56% below the national average. Most recently, he was the lead consultant
in designing and supporting the implementation of Lean/CI initiative in
a 4 billion dollar (USD) business component of a Fortune 200 company.
This global initiative yielded $7.6 million dollars (USD) in savings during
its first year of implementation, $21.1 million in its second year, and
over $40 million in its third year. Dr. Vitalo is currently the president
of Vital Enterprises.
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Frank
P. Butz is a senior Lean/CI consultant with over 32 years in management
roles with a Fortune 200 company including seven years as a manufacturing
plant superintendent. His facility was responsible for the worldwide fabrication
of equipment including liquefied natural gas heat exchangers, air separation
plants, and other cryogenic storage equipment. Frank was chosen as the
Corporate Senior Tool Expert for his company’s global Lean/CI initiative.
There he managed a sixteen-person team for the worldwide application Continuous
Improvement Tools. Since 1997, Frank has conducted over 120 lean tool
events in Value Stream Mapping, Workplace Organization and Visual Control,
Kaizen, Total Productive Maintenance, among others. He developed and implemented
a comprehensive training and certification program which, to date, has
prepared over 200 Lean tool facilitators. He is a co-author of the Kaizen
Desk Reference Standard, the only complete and systematic guide to doing
Kaizen. Events using this book’s methodology have produced bottom-line
results for service and manufacturing companies worldwide.
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Joseph P. Vitalo is a certified Kaizen leader and trainer
who is also trained in demand flow technology and workplace organization
and visual controls. He has planned and led Kaizen Events in the United
States, Canada, Europe, and the United Kingdom. His last 23 events produced
total annualized savings of $2.1 million. He has co-led Kaizen leader
training events which have prepared more than 40 new Kaizen leaders. Mr.
Vitalo is currently a lean consultant and trainer with Vital Enterprises.
In addition to training in productivity improvement tools, Joe instructs
teams in knowledge acquisition, best practice sharing, learning from performance,
and working with others.
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