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The Lean Champion Resource Guide cover

The Lean Champion Resource Guide
by Raphael L. Vitalo, Christopher J. Bujak, James S. Byron, Patricia V. Bierley, and Barbara J. Ruffino

 

 

 

Reviews


Evaluation of book provided by 16 change makers
Reviewer 15 Lean Champions (summarized by Raphael L. Vitalo, Ph.D.)

Vital Enterprises began licensing a prototype of the The Lean Champion’s Resource Guide in 1998. This prototype contains approximately 90% of the tools contained in the new version of book. The prototype was produced to support lean champions in implementing a Lean Enterprise initiative for a Fortune 500 company. Lean Enterprise is a systematic approach for thoroughly eliminating waste from business operations and, through that effort, creating wealth. The lean champion role was designed to lead, facilitate, and drive the Lean Enterprise initiative to success at specific work leans. The resource guide was introduced to lean champions at one of the group's regular conference sessions. In March 1999, lean champions were surveyed for their assessment of the resource guide. Table 1 presents the results of that assessment.

Table 1. Evaluation Feedback From lean Champions

Survey Question

Average Rating

A1. Was the book available to you when you needed it? 4.89
B1. Is its appearance attractive? 4.78
B2. Is it logically organized? 4.67
B3. Does it offer the right information? 4.44
B4. Is it easy to understand? 4.33
C1. Does it help you educate about Lean Enterprise? 3.78
C2. Does it help you ensure the adoption of Lean Enterprise? 4.11
C3. Does it help you ensure that the teams you support achieve their objectives? 3.56
C4. Does it help you serve as a member of the lean's planning team? 4.11
C5. Does it help you serve as a communication link with the various stakeholders? 4.44
C6. Does it help you measure the results of the Lean Enterprise effort and publish findings to drive learning? 3.78
Grand Mean 4.26

The lean champions also provided qualitative feedback to help us identify the value-adding and nonvalue-adding features of the guide and ways to improve it. Almost all respondents identified the guide's completeness, organization, and the practical nature of the guidance it offered. Most respondents indicated that the guide helped them uncover and address barriers and opportunities for making change. The lean champions also identified no nonvalue-adding features. They did desire more guidance about dealing with stakeholders, specifically on engaging and sustain stakeholder support. The new The Lean Champion Resource Guide has added tools to respond to this suggestion.

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