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The Lean Champion Resource Guide
by Raphael L. Vitalo, Christopher J. Bujak, James S. Byron,
Patricia V. Bierley, and Barbara J. Ruffino
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Reviews
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Evaluation
of book provided by 16 change makers |
Reviewer |
15 Lean Champions
(summarized by Raphael L. Vitalo, Ph.D.) |
Vital Enterprises began licensing a prototype of the The Lean Champion’s
Resource Guide in 1998. This prototype contains approximately
90% of the tools contained in the new version of book. The prototype
was
produced to support lean champions in implementing a Lean Enterprise
initiative for a Fortune 500 company. Lean Enterprise is a systematic
approach for thoroughly eliminating waste from business operations
and, through that effort, creating wealth. The lean champion role was
designed to lead, facilitate, and drive the Lean Enterprise initiative
to success at specific work leans. The resource guide was introduced
to lean champions at one of the group's regular conference sessions.
In March 1999, lean champions were surveyed for their assessment of
the resource guide. Table 1 presents the results of that assessment.
Table
1. Evaluation Feedback From lean Champions |
Survey Question |
Average
Rating |
A1. |
Was the book
available to you when you needed it? |
4.89 |
B1. |
Is its appearance attractive? |
4.78 |
B2. |
Is it logically organized? |
4.67 |
B3. |
Does it offer the right information? |
4.44 |
B4. |
Is it easy to understand? |
4.33 |
C1. |
Does it help you educate
about Lean Enterprise? |
3.78 |
C2. |
Does it help you ensure the
adoption of Lean Enterprise? |
4.11 |
C3. |
Does it help you ensure that
the teams you support achieve their objectives? |
3.56 |
C4. |
Does it help you serve as
a member of the lean's planning team? |
4.11 |
C5. |
Does it help you serve as
a communication link with the various stakeholders? |
4.44 |
C6. |
Does it help you measure
the results of the Lean Enterprise effort and publish findings to
drive learning? |
3.78 |
Grand Mean |
4.26 |
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The lean champions also provided qualitative feedback to help us identify
the value-adding and nonvalue-adding features of the guide and ways to
improve it. Almost all respondents identified the guide's completeness,
organization, and the practical nature of the guidance it offered. Most
respondents indicated that the guide helped them uncover and address barriers
and opportunities for making change. The lean champions also identified
no nonvalue-adding features. They did desire more guidance about dealing
with stakeholders, specifically on engaging and sustain stakeholder support.
The new The Lean Champion Resource Guide has added tools to
respond to this suggestion.
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